COCO puts human capital first. Every client is assigned a dedicated Client Service Specialist who truly values the client relationship, understands the unique qualities of every client and develops a partnership relationship with the Human Resource Department to ensure the total COBRA compliance administration.

COCO hires seasoned HR professionals who understand COBRA as well as how these federal regulations fit into the overall landscape of HR policies and procedures.

COCO incorporates a unified team approach into every facet of business operations. Every associate believes that once a job or duty has been mastered, then that person must teach someone else.

COCO continually invests in the operations of the company. We invest significant working capital each year on leveraging the latest technology to streamline and automate the repetitive functions of COBRA compliance. Additionally, COCO requires that every associate maintain the highest level of professional development and improvement possible.